Our Leadership

Michael Bassignani

Company President and industry-recognized thought leader. Speaker, engagement manager, and utilities subject matter expert. Is afraid of horses.

Don Halpern

Co-Founder of Bass & Company, client service executive, and internal operations manager. Meter-to-cash and Revenue Assurance expert. Once ate two large pizzas in one sitting and gained 23lbs of water overnight.

Carl Calvo

Industry respected engagement director, program manager, and solution provider. Brings discipline, pragmatism, and industry expertise to his clients, and CIS engagements in on-time. Once used the word “plenipotentiary“ in a conversation.

Robert Cooke

Customer Operations thought leader and process expert. Hands-on solution provider to utilities, credit agencies, outsourcers, and software companies for industry perspectives, benchmark information, and best-in-class practices. Keeps the worlds most organized closet.

John Federowicz

Former utility executive, and T&D thought leader. Provides tactical solutions that focus on management of utilities assets and human resources. Provides executive insight along with hands-on delivery. Once had his caricature published in the local newspaper.

Scott Harris

T&D Operational Support Systems thought leader. 25+ years working in & serving the Utility sector. Has managed Marketing & Business Development initiatives at small to mid-sized companies resulting in significant growth. Self-taught Gourmet Chef.

Morris Jacobs

Experienced utility industry solution provider. Helps clients achieve sustainable results and operational excellence through performance management, and maximizing the value of workforce and capital assets. Claims he was schooled by two Nobel Prize winners.

Kevin Lawless

Former utility executive, and respected industry leader in the areas of Energy Efficiency and Environmental Impact. Has a track record of successfully delivering complex enterprise-wide transformation. A customer-focused driver of organizational change with a passion for performance management. Wants to be a climatologist in his next life.

Vince Trinca

Extensive systems implementation and project management experience in the utility sector. Specializes in strategic business relationships, resource planning and partnering, and management of large-scale enterprise application projects. Can throw a baseball 90 miles per hour.

James Volpe

Experienced results-oriented business and technical solution provider. Brings expertise in infrastructure design, project/program management, and business transformation across utilities operations. Once shot a hole-in-one at the Bryon Nelson course in Irving, Texas.