In an effort to align our expertise and services with the needs of our clients,
Bass & Company’s service delivery is organized into the following areas of focus.
Customer Operations
Providing expertise end to end across the meter-to-cash process and CIS to help our clients to improve operations, manage costs, satisfy regulatory requirements, enhance customer relationships, manage risk, and leverage technology.
Transmission & Distribution
Helping our clients find the right blend of technology, business process refinement, and workforce management to optimize asset investment decisions, invest wisely in technology, win the loyalty of customers and build the workforce of the future.
Energy Efficiency
Helping our clients to improve the infrastructure, organization, and business processes that support their growing Energy Efficiency goals and the regulatory pressures that accompany shareholder incentive mechanisms.
Smart Meter / Smart Grid
Helping our clients to develop and implement solid well thought out plans for a Smart Grid and Smart Meter initiatives that can self-justify each phase and provide decision point milestones to adjust and modify the plan based on internal and external pressures.
Revenue Assurance
Providing process expertise, tools, and a turnkey solution across the meter-to-cash process to identify and quantify revenue leaks, prioritize action, recover losses, prevent future losses, lift earnings, and create your own internal revenue assurance team.
Shared Services
Helping our clients build and manage performance-based integrated support services across the enterprise in order to cut costs, standardize practices, and optimize operational performance.
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